AI-Native Call Centre for BFSI

Thinks like a human. Works like a machine.

3Mn+ Conversations Every Day · +30 more BFSI Clients

  • Paisabazaar
  • MoneyView
  • Slice
  • KreditBee
  • super.money
01 / 05

Built to Adapt. Built to Comply.

Debt collection, loan and credit sales, and insurance renewal, on one AI call centre.

Debt Collection. 100% RBI Compliant Conversation. Early-bucket Nudges to Settlement Negotiation. Outperforms Agencies and In-house Teams.

Loan & Credit Sales. Intent-led, Guided Sales Conversation. Data-driven Funnel Optimisation. No scope for mis-selling.

Insurance Renewal. Guided plan discovery and comparison. Instant quotes from conversations. Compliance built into every renewal.

02 / 05

The Knowl Effect

Intelligence in every call, across 3Mn+ conversations every day.

Connected Calls
5Cr+
Customers Called
1Cr+
Debt Recovered
70Cr+
Loan Disbursed
10Cr+
03 / 05

Trained Once. Scales Infinitely.

No hiring, no training, no churn.

  • Sub-300ms

    Latency on live audio, with barge-in so customers can interrupt and still get an answer.

  • 3 Mn+

    Calls daily, with volume that grows with your list instead of your headcount.

  • 10

    Indian languages supported, with speech-to-text and text-to-speech built for them.

  • Fully Automated

    Workflows that decide when to call and who to prioritise, then log every outcome.

  • Intelligence

    In every call, adapting tone and pace and feeding its analytics into the next one.

04 / 05

Three Layers. One Seamless Call Experience.

Conversation Engine

Models trained on BFSI use-cases; adapt tone, detect silences, adjust pace, and keep compliance intact.

Data Science

A virtual CRM that's always learning — decides when to call, who to prioritize, and what to say.

Telephony Infra

Low-latency voice infrastructure with real-time audio streaming, STT, TTS, VAD, barge-in.

05 / 05

The Knowl Edge

The infrastructure that runs under every conversation.

Real-time LLM orchestration

Compliance & Logging

Indian Language STT & TTS

Conversation analytics